IMPORTANT GENERAL INFORMATION

CANCELLATION POLICY

REFUND

We fully understand that travel plans may change for many different reasons. Keeping that in mind, we have a simple cancellation policy. Just give us a communication by email at least 7 days prior to your pick-up time to receive a full refund. The refund processing usually takes between 3-5 business days. If you don’t show up at the pick-up location or fail to request appointment cancellation we will not be able to refund your payment.

NO REFUND

LATE CANCELLATION or NO SHOW or LESS THEN 24 HOURS CANCELLATION, we charge a total amount of the price of services.

HOW TO CONTACT US (24/7)

Email: info@yourdriverinitaly.com (we will reply asap or within 48 hours)

For emergency call you can reach us 24/7 at the following number:

From Australia: Mobile phone – 0011 39 3289486675

From Canada: Mobile phone – 011 39 3289486675

From U.S.A.: Mobile phone – 011 39 3289486675

From Europe, India, China, Japan: Mobile phone – +39 3289486675

MEETING POINTS

Railway station: you will meet your driver right at the EXIT 24 holding a signboard with your name on

Airport: you will meet your driver right outside the arrival gate holding a signboard with your name on

Hotel/Apartment: you will meet your driver at hall or the entrance of the building

Port of Naples: you will meet your driver outside the terminal building holding a signboard with your name on

Port of Salerno: you will meet your driver at the end of the gangway holding a signboard with your name on

Port of Amalfi/Sorrento: you will meet your driver at the dockside where your tender boat pulls in holding a signboard with your name on.